Job Description

Full-Time | Towson, MD

Our flagship Towson store is growing - and we're looking for one more great person.

Do you make people feel genuinely welcome the moment they walk in?

Maybe you're already in retail and you're good at it - but you're ready for work that actually means something. Maybe you're in hospitality or customer service and you love the people part, but you want a career you can grow into.

If you remember customers' names, enjoy helping someone find exactly what they're looking for, and take quiet pride in doing your job well - we'd like to meet you.

About Nelson Coleman Jewelers

Nelson Coleman Jewelers has been part of Maryland families for generations. We help people mark the moments that matter most - engagements, anniversaries, milestones, and the quiet "just because" gifts that say the most. Our clients aren't just shopping. They're trusting us with something important, and we take that seriously.

Our Towson store is our flagship - the heart of everything we do. It's a close-knit team, and we hire people who fit that culture: warm, genuine, eager to help any/ everyone, want to learn and proud of the work they do.

What you'll do

• Welcome clients into our showroom and take time to understand what they're looking for


• Guide guests through our collections - from $100 to $100,000 - with patience and care


• Build lasting relationships through personalized follow-up and genuine attention


• Learn fine jewelry and gemstones (we teach you everything - no prior experience needed)


• Support daily store operations as a true team player

Most of your day is spent with people. If that energizes you, you'll thrive here.

You might be a great fit if...

• You have at least 1 year of experience in retail, hospitality, or a customer-facing role


• People describe you as warm, attentive, and easy to talk to


• You enjoy learning and take pride in becoming genuinely knowledgeable


• You're organized, reliable, and comfortable with basic technology


• You want work that feels meaningful - not just a paycheck

No jewelry experience required. We've brought people in from all kinds of backgrounds and built them into confident sales consultants. What we can't teach is genuine care for people - that has to come from you.

What we offer

• Base pay + commission - your effort is directly rewarded


• Paid, hands-on training so you feel confident


• Path to GIA certification to grow in the industry


• Consistent full-time schedule with weekends


• A close-knit team that celebrates each other and supports your success


• Work that genuinely matters to the people you serve

How to apply

Apply directly through Indeed with your resume. No cover letter required - just your work history and contact info. We read every application ourselves and reach out quickly to candidates who look like a strong fit.

Nelson Coleman Jewelers is an equal opportunity employer. We welcome applicants from all backgrounds.

Keywords: retail sales, jewelry sales, sales associate, customer service, Towson, full-time, luxury retail, client relations, fine jewelry

Once an offer is made and then signed and accepted we will send information to have a background check processed.

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