The purpose of the Import Export Coordinator position is to ensure that import and export freight flows uninterrupted through SMC's supply chain. The position is required to track, clear, process import and export freight, generate the necessary cross border paperwork when needed and respond to all customer or freight supplier inquiries in a timely manner. The position will also be required to assist with the FTZ, CTPAT, DUTY DRAWBACK as needed.
Essential duties include preparing import paperwork for international shipments, monitoring the SMC Brokerage and Transportation mailboxes and responding in a timely manner to all customs, ECCN and NAFTA requests, working with the warehouse shipping department to ensure correct export paperwork is attached to outbound shipments, updating HTS codes and country of origin information in the ERP system, classifying parts as needed for international shipments or hand carries, working with the warehouse and freight suppliers to collect documentation and file claims when needed, working with freight carriers to resolve issues with damages to shipments, using current freight data to develop metrics for damages and claims, working with freight carriers to resolve clearance or transit time issues with international shipments, maintaining and updating import and export documentation including monitoring recent US CBP and US Trade document releases, and auditing freight bills for overages, storage fees etc.
General requirements include proficiency in Microsoft suite of products, maintaining an attitude and philosophy consistent with the company's standards, assisting in CTPAT compliance program where needed, working with FTZ as needed, FTZ entry, adjustments, admission into Smartzone, FTZ documentation maintenance and collections for all imports and exports, higher level tasks and projects may be assigned for development purposes, and all other duties as assigned.
Physical demands require the person to sit for extended periods at workstation. On occasion may be required to lift up to 40 lbs. The work environment will expose employee to the following elements: noise, heat, cold, dust.
Minimum requirements include a college degree or equivalent, 3-4 years of experience in a distribution environment, basic knowledge of import and export / shipping processes, basic knowledge and use of Microsoft Office Suite (Outlook, Excel, and Word) WMS, ERP computer applications, basic understanding of order flow from receipt of order through shipping, basic customer service skills, excellent communication skills both written and oral, advanced time management skills, and must be able to work in a collaborative work environment to solve problems. Must be able to read, write, speak, and understand the English language.
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