Security OfficerFour Seasons is currently looking for a Security Officer.Essential function of the job:Assist Hotel team with responsibility to ensure the protection of guests, patrons, and associates; their property, Hotel property, building and grounds. Enforce Hotel rules, regulations, and policies as well as the departments' rules, policies and standards.Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.Implement all policies and procedures regarding security and safety.Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.Assist with Worker's Compensation, complete reports, and maintain a health and safety.Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations.Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.Participate and take an active role in the development and implementation of the hotel's fire plan. In addition to testing the hotel's Fire and Emergency Response preparedness.Works harmoniously and professionally with co-workers and supervisors.Knowledge and Skills:At least 1+ years of security experience, preferably within HotelsApply an ethical approach to the outcome of situations.Strong interpersonal and relationship-building skills to work with peers, superiors, and clients.Work in a safe, prudent, and organized manner.Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shiftsReading, writing and oral proficiency in the English languageAbility to multi-task in a high volume and demanding environmentStrong problem solving skills, ability to handle difficult situations and guestsMust provide work authorization document - proof of eligibility to work in the United States of AmericaWhat to Expect:Hourly rate $31.04Be part of a cohesive team with opportunities to build a successful career with global potentialMedical, dental, and vision insuranceHoliday, vacation, and sick pay401k participation with a company matching programComplimentary stays at Four Seasons worldwide (subject to availability)Free employee meals prepared by the culinary teamComplimentary dry cleaning of employee uniformsFree employee parkingFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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