Job Description

Job Description

Job Description

About Us:

We were founded in 1993 on the simple belief that we can save the world from our competition by solving the insurance industry’s most challenging problems with innovative solutions and extraordinary service. We have proven it.

As one of the leading international travel insurance and specialty benefit management companies in the world, we service over 800,000 customers each year including international travelers, U.S. government agencies, corporations, foreign governments, and insurance companies.

With a diverse and growing global workforce of the best and brightest talent, Seven Corners is a fast-paced, innovative company with no plans to slow down soon.

Our values drive each decision we make and each action we take. They are our guide to how we treat each other and our customers. These beliefs are the heart of the company culture and define what it means to work at Seven Corners.

Our Culture

Our culture is what makes us “us.” It is the unique vibe you feel when you walk through our doors, the passion we bring to creating innovative solutions, and the extra mile we go to put our customers first. It is a way of feeling and behaving toward each other and our customers. It is the values we hold to be true. It is in every decision we make and every action we take.

Our Values:
• Customers come first
• We innovate
• We do the right thing
• We own the solution
• We are precise

The Opportunity

Great software doesn't start with a requirements document — it starts with someone willing to sit with a business user, ask the right questions, and understand the actual problem before proposing a solution. That's the Business Analyst role at Seven Corners, and this internship is built around developing exactly that skill.

You'll work alongside our IT leaders and senior business stakeholders as we establish a new operating model for how IT and the business collaborate. This means real discovery work, real process documentation, and real participation in shaping conversations that determine what we build next.

What You'll Work On

Discovery & Process Mapping

• Shadow business stakeholders across departments to understand current-state workflows
• Document processes in structured formats — flow diagrams, decision tables, narrative walkthroughs — that the IT team can act on
• Learn to distinguish between the stated problem ("we need a button that does X") and the underlying problem ("we can't get accurate data to the right person at the right time")

Shaping Support

• Assist in preparing work for our Product Board — the forum where IT and business leaders decide what gets built each cycle
• Help develop problem statements, appetite definitions, and scope boundaries for candidate projects
• Participate in collaborative shaping sessions where rough concepts get stress-tested before any development begins

Stakeholder Engagement

• Attend and support structured interviews and working sessions with Product Owners across the Insurance and Healthcare business units
• Help translate what stakeholders describe into documentation that engineering teams can work from
• Practice asking "what breaks down, for whom, and why does it matter?" — the core question that drives everything we build

Operating Model Documentation

• Contribute to reference materials, templates, and guides that support our new delivery model
• Help identify gaps between how we say we work and how we actually work — and document what we learn

What We're Looking For

You're probably a good fit if you are:

• A rising junior or senior studying Business Analysis, Information Systems, MIS, Business Administration, or a related field
• A natural listener who picks up on what people mean, not just what they say
• Comfortable facilitating or participating in conversations with professionals at varying levels of seniority
• Able to organize ambiguous information into clear, structured documentation
• Curious about why business processes work the way they do — and what it would take to make them better

Bonus points for:

• Coursework or project experience in business analysis, systems analysis, or process improvement
• Familiarity with process mapping tools (Lucidchart, Visio, Miro, or similar)
• Any prior work or internship experience in insurance, healthcare, financial services, or operations

What You'll Walk Away With

• A foundational grounding in modern product-centric BA practice
• Experience running real discovery and shaping conversations with business stakeholders
• A portfolio artifact: a documented process and shaped pitch for a real problem at a real company
• Mentorship from working digital product leadership actively building the model you're helping implement
• Confidence in the skill that separates great analysts from good ones: asking better questions

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